anello®
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Frequently Asked Questions.

01. About anello®

How do I care for my anello® bag?
The care instructions for your anello® bag will depend on the materials it is made of. However, in general, you should avoid exposing your bag to excessive moisture or heat, and clean it with a soft cloth and mild soap when necessary.
What payment methods does anello® accept?
anello® accepts a variety of payment methods, including credit cards, debit cards, and PayPal.
How can I contact anello® customer service?
anello® customer service can be reached through the brand’s official website, where you can find a contact form and other resources to help answer any questions or concerns you may have about your purchase.

02. The order

How do I place an order on the anello® website?
You can place an order on the anello® website by selecting the bag(s) you wish to purchase, adding them to your cart, and proceeding to checkout.

Can I change or cancel my order after it has been placed?

You can place an order on the anello® website by selecting the bag(s) you wish to purchase, adding them to your cart, and proceeding to checkout.

How can I check the status of my order?

You can check the status of your order by logging into your account on the anello® website or by contacting customer service.

03. Shipment

How long will it take for my order to arrive?

The delivery time for your order will depend on your location and the shipping method you choose. anello® offers a variety of shipping options, including standard and expedited shipping.

Can I track my order once it has been shipped?

Yes, you can track your order using the tracking information provided in your shipping confirmation email.

What if my order is delayed or lost during shipping?

If your order is delayed or lost during shipping, please contact customer service for assistance.

04. Returns, exchanges and complaints

What is anello®‘s return policy?
anello® offers a return policy that allows customers to return their bags within a certain timeframe for a refund or exchange. The exact details of the return policy may vary depending on your location and the bag(s) you purchased.
How do I return or exchange my anello® bag?
To return or exchange your anello® bag, you will need to follow the instructions provided by customer service. This may involve filling out a return form, shipping the bag back to anello®, and waiting for a refund or exchange to be processed.

How can I check the status of my order?

If your anello® bag is defective or damaged, please contact customer service as soon as possible to report the issue and arrange for a return or exchange.

01. About anello®

The care instructions for your anello® bag will depend on the materials it is made of. However, in general, you should avoid exposing your bag to excessive moisture or heat, and clean it with a soft cloth and mild soap when necessary.
anello® accepts a variety of payment methods, including credit cards, debit cards, and PayPal.
anello® customer service can be reached through the brand’s official website, where you can find a contact form and other resources to help answer any questions or concerns you may have about your purchase.

02. The order

You can place an order on the anello® website by selecting the bag(s) you wish to purchase, adding them to your cart, and proceeding to checkout.
You can place an order on the anello® website by selecting the bag(s) you wish to purchase, adding them to your cart, and proceeding to checkout.

You can check the status of your order by logging into your account on the anello® website or by contacting customer service.

03. Shipment

The delivery time for your order will depend on your location and the shipping method you choose. anello® offers a variety of shipping options, including standard and expedited shipping.

Yes, you can track your order using the tracking information provided in your shipping confirmation email.

If your order is delayed or lost during shipping, please contact customer service for assistance.

04. Returns, exchanges and complaints

anello® offers a return policy that allows customers to return their bags within a certain timeframe for a refund or exchange. The exact details of the return policy may vary depending on your location and the bag(s) you purchased.
To return or exchange your anello® bag, you will need to follow the instructions provided by customer service. This may involve filling out a return form, shipping the bag back to anello®, and waiting for a refund or exchange to be processed.
If your anello® bag is defective or damaged, please contact customer service as soon as possible to report the issue and arrange for a return or exchange.

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