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15% OFF Raya Promotion (01/04 - 24/04)

FREE GIFT with Every Purchase (01/04 - 24/04)

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Terms and Conditions

Terms and Conditions

Welcome to AGM PINEAPPLE SDN BHD for the online store. The terms and conditions stated below apply to all visitors and users of customercare.anello@gmail.com.


The content of the terms and conditions may be changed, move or delete at any time. Please note that anello official store Malaysia has the right to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, anello official store Malaysia will take immediate action against the offender(s).

Site Contents and Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, written and other materials that appear as part of this site, in other words, “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by AGM PINEAPPLE SDN BHD.

Comments and Feedbacks

All comments and feedback to AGM PINEAPPLE SDN BHD will remain at customercare.anello@gmail.com. User shall agree that there will be no comment(s) submitted to AGM PINEAPPLE SDN BHD that will violate any rights of any third party, including copyrights, trademarks, and the privacy of other personal or proprietary rights. Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. The user will be the only one responsible for any comment's content made.

Product Information

We cannot guarantee all actual products will be the same as shown on the monitor as that is depending on the user monitor.

Shipping and Delivery Policy

  • Items in stock: 2-3 working days for WEST Malaysia; 7-9 working days for EAST Malaysia.

  • Items that are out of stock: Please email or call us for assistance.


  • All goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, Master Card, or online payment methods.

  • Payments cards (Credit cards or Debit cards) are subject to validation checks and authorization by your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your order.